Terms and conditions


The website "Zoé" uses cookies and related technologies to improve your navigation experience and guarantee the proper procedure operation. This page provides you in-depth information about the use of cookies, how " Zoé" uses them and how we store them.


Cookies are tiny files, (letters and/or numbers) that allow the server to save on the browser information that can be reused during the same session (session cookie) or later, even after several days (persistent cookie). Cookies are stored, depending on the user's preferences, and the single browser on the specific device used (laptop, tablet, smartphone). Similar technologies, such as web beacon, transparent GIF and all the other local storage methods spread with HTML5, are eligible to collect information about the user behavior and about the use of services. In the following document we mention cookies policy and all the similar technologies with the term "cookie".




Strictly necessary cookies. These essential cookies are set across the " Zoé" web service. They are used for the management of login process and the access to the reserved area features. The duration of cookies is strictly limited to the session, so they are removed when you shut the browser. If you prefer not to receive cookies, login features will be compromised, in fact the website works more efficiently if receipt of cookies is enabled but it will still operate correctly if you disable cookies. The common area of the " Zoé" website is still normally usable.


These cookies help us to provide you a better user experience because are useful to collect and analyze the traffic and the website usage anonymously. Without identifying the user, these cookies allow us, for instance, to understand if the same user comes back to the website connecting at different times. Furthermore, the cookies let us monitor the system in order to improve its performance and usability. You can switch off these cookies at any time by changing your browser settings without any loss of functionality.


It concerns permanent cookies used for identify (anonymously or not) the user's preferences and improve its navigation experience.


During your visits to the websites you may be delivered cookies both by the visited website ("owner") and by third-party websites ("third party"). A notable example is represented by the presence of "social plugin" of Facebook, Twitter, Google+ and LinkedIn. When you visit a page with content embedded from, for example, Facebook, Twitter, you may be presented with cookies from these websites. The most common usage of social plugin is aimed at the content sharing on social network. The presence of these plugin involves the cookies communication from and to all the websites managed by third party. The information management collected from "third party" is disciplined by the related report which you should regard to. In order to guarantee the maximum transparency and ease, the web address of cookies management are as follows.

Facebook report: https://www.facebook.com/help/cookies/
Facebook (setting): Facebook report.

Twitter policy: https://support.twitter.com/articles/20170514
Twitter (setting): https://twitter.com/settings/security

Linkedin policy: https://www.linkedin.com/legal/cookie-policy
Linkedin (setting): https://www.linkedin.com/settings/

Google+ policy: http://www.google.it/intl/it/policies/technologies/cookies/

Google+ (setting): http://www.google.it/intl/it/policies/technologies/managing/


The websites "Zoé" includes some of components sent from Google Analytics, a traffic analysis service supplied by Google, Inc. ("Google"). Even in this case, it concerns third-party cookies stored and managed anonymously to monitor and improve the website performance (performance cookie). Google Analytics uses "cookies" to collect and analyze in anonimity information about users' behavior (including the user's IP address). This information is stored by Google Analytics, which elaborates with the aim to draft report for professionals concerning the websites activities. This website doesn't collect personal data (and doesn't even allow third-party). Google doesn't link the IP address to any other owned by Google nor tries to connect a IP address with the user identity. Google can even communicate this information to third-party when it is forced by the law or where the third-party deal with the information of behalf of Google. For further information, here the following link: 
https://www.google.it/policies/privacy/partners/ The user can disable selectively the action of Google Analytics installing the opt-out feature provided by Google on its browser. To disable Google Analytics functionality, please consult the following link:



Some cookies (session cookies) are functional only until the browser shutdown or until the logout command. Other cookies "stay alive" until the shutdown of the browser and are available even in following user's sessions. These cookies are called persistent and their duration is fixed by the server at the moment of the creation. In some cases, an expiration date is set, in the other ones the duration is unlimited."Zoé" does not use any persistent cookies. However, surfing through the pages of "Zoé" website, it is possible interact with websites managed by third-party that can create or modify permanent or profiling cookies.


The user is free to decide if accept or not the cookies through the settings of his own browser. Attention: the total or partial turn off of technical cookies may compromise the functionality of websites features for registered users. On the contrary, the usability of public contents is guaranteed even in case of disabled cookies. If you uninstall "third-party" cookies the usability and navigation won't be affected. Settings can be established specifically for diverse websites and web apps. Furthermore, the best browser allow you to set different configuration for "owned" cookies and for "third-party'". For instance, in Firefox, through the menu Settings –> Features –> Privacy, is possible access to a dashboard in which you can accept or not diverse typologies of cookies and go on with their removal.
 Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT


Legislative Decree n. 196 of 30 June 2003 (Italian Data Protection code)

We inform you, in compliance with Legislative Decree n. 196 of 30 June 2003 (Italian Data Protection code) that Zoé collects and processes your personal in accordance with the rights of fundamental freedom and dignity of the individual, with particular reference to privacy and personal identity and also, however, to the compliance of the regulation in matter of processing of personal data. The conferment of data is not mandatory, but a possible rejection to provided the ones marked by a star determines the impossibility to access to services we offer. The personal data provided are collected and managed with online methods and processed with other electronic means, or however processed with automation, directly and / or through third parties (professional companies, specialized in home delivery or data entry) for the following purposes:

1. purposes related to the esecution, management and payment of order;

2. promotional activities and sending of informative material, even via email, just when the user stated his approval checking the relative box “Newsletter”;

3. Fulfillment of obligations under laws, regulations and community legislation. In any case, the data will not be disclosed (except to companies for home delivery, for mailing and for data entry), disseminated or sold to third parties. Data can be known as person in charge or appointed only by specifically designated people working at the "Zoé" offices. In accordance with the art. 7 of Legislative Decree 30 June 2003, n. 196, you have the right to obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form as well as the indication: of the origin of personal data; the purposes and methods of processing; of the logic applied in case of treatment carried out with the aid of electronic instruments; of the identification details of the owner and of the managers; the subjects or categories of subjects to whom the data may be communicated or who can learn about them as managers or agents.



The data controller is Zoé Cosmetics snc di Chiara Catalani & C. with the following legal residence: via Rieti 9, Latina, 04100 (LT). Who may be interested in further information, can contribute with suggests or present complaints related to our privacy policy, and can do it so writing to the following email address: info@zoecosmetics.it The solution of any civil or penal litigation deriving from the conclusion of this cotract at a distance, if the Client is a consumer, the territorial jurisdiction is that of the competent court of his municipality of residence; in all other other cases, the territorial jurisdiction is exclusively that of the court in Latina.